Popular Services
The general technology request is used for any technology-related service that is not currently shown in the service catalog.
The general Synergy request is used for any Synergy-related service that is not currently shown in the service catalog.
Report a computer hardware issue, such as malfunctioning devices or physical component failures.
The general instructional technology request is used for any instructional technology-related service that is not currently shown in the service catalog.
Request to block or unblock YouTube videos, websites, or Google Add-Ons.
Request support for desk phone services, including new line setup, moves, changes, or troubleshooting.
Request printer toner replacement or additional toner supplies for district printers.
This service allows staff to request specific student information system (SIS) data for reporting, analysis, or compliance purposes. Users can specify the data fields or report needed, the source system (e.g., Synergy, CALPADS), preferred file format (PDF, Excel), and any filtering or sorting criteria such as school year, grade level, or site. Additional details can be provided to ensure accurate and timely fulfillment of the request.
Request assistance with WiFi or network connectivity issues, including troubleshooting or access configuration.
Safety Incident Report form is intended to report and document school related incidents on or outside of campus. Incident reports may include criminal activity, threats to staff and students, theft/loss, bulling, fraud, disturbances, vandalism, and other incidents requiring documentation. Please complete and submit the form as soon as possible.
Submit this request if your clock or speaker is malfunctioning, including issues like no audio, missing announcement playback, or a broken display.
Need to share news or updates with your school community? Use this form to request a website news item, ParentSquare post or alert, or a social media announcement. Provide the details and our team will help you communicate effectively.
Need a report tailored to your specific needs? Use this form to submit a custom report in Synergy. Provide details about data needed. The report would be available to everyone who has access to Synergy.
Need a Spanish interpreter for a meeting or event? Please submit your request using this form and be sure to notify your school Administrators/Principal. All meetings must be booked at least 24 hours in advance. Kindly include the interpreter in the calendar invite to ensure they receive all necessary details, updates, and any last-minute changes.
Request assistance with student Chromebook issues, including troubleshooting, repairs, or replacements.
Need documents or content translated into Spanish? Use this form to submit your translation request. Please provide all relevant materials and details. Translation requests are completed in the order they are received, so plan accordingly.
Form for staff to report LOST or STOLEN Access Control Badge or Key(s). Before completing this form:
(1) Contact the local police department where the key(s) were lost/stolen. You will need to obtain a service or tag number for this call;
(2) Contact the Safety & Security Department at (562) 602-6024 and verbally report lost/stolen key(s).
Request assistance with relocating technology equipment such as computers, printers, phones, or other devices.
Request historical Special Education data and/or records for years up to Spring 2022. This request is needed to retrieve archived Special Education from Synergy. Please provide the specific data elements, school year(s), student population, and intended use to assist with research and data retrieval.
If you are looking for a current IEP or anything after Spring 2022, please refer to the SEIS system.
Video Request Form is for administrators investigating school incidents for the purpose of fact finding and the confirmation of individuals involved. Incidents must be connected to school discipline, disruptions, injuries, and or incidents related to school activities.
Request assistance with email-related issues, including account setup, troubleshooting, or configuration.
Use this incident form to report technology related outages
Use this request for any changes to the school bell schedule, including adjustments to times or bells.
Need updates or fixes made to your website page? Use this form to request general website updates, broken link or technical corrections, new page or section creation, or content refreshes. Provide as much detail as possible to help us process your request efficiently.