Overview
The general Synergy request is used for any Synergy-related service that is not currently shown in the service catalog.
Note: This general request type should only be used if there is no matching service for your request, please review the list of Synergy Services prior to submitting this request.
Service Description
This request is for assistance with a Synergy-related need that is not listed in the service catalog. It may include questions about student information, gradebook setup, attendance, reporting, or other system functions. Please provide as much detail as possible about the issue or question, including the specific module or feature involved, any error messages, affected accounts or records, and steps already taken. This information will help ensure timely and accurate support.
Who can submit this request?
- Any employee of ParamountUSD
Related Services and/or Knowledge Base Articles