Overview
Use this form to request help with MFA, which adds an extra layer of security to your district account by requiring verification beyond your password. MFA is essential for protecting sensitive data and preventing unauthorized access. Please provide details such as:
- Type of request (setup, reset, troubleshooting)
- Device information
- Preferred authentication method (e.g., mobile app, text message)
Service Description
Our MFA service ensures secure access to district resources by implementing multi-factor authentication. This includes:
- Enabling MFA for your account
- Assisting with initial setup and configuration
- Troubleshooting MFA issues
- Resetting MFA settings when necessary
MFA is a critical component of our cybersecurity strategy and helps safeguard district systems against unauthorized access.
Who can submit this request?
- Any employee of ParamountUSD
Requesting Service
This service request form allows you to request:
- New MFA Setup
- MFA Reset or Reconfiguration
- Troubleshooting MFA Issues
- Change of Authentication Method